Simultaneous working on RAM could result in changes not being saved or being over-written with content added by another User.
To prevent loss of work and more than 1x User working on a RAM, RISKUL 'locks' the RAM.
The lock is applied once a change is made to the RAM and remains until the RAM is saved, changes discarded, or the RAM is 'unlocked' by Project Admin.
A system message is displayed when a RAM has been locked. Once locked, the RAM is read only.
If a User navigates away from a RAM without saving their changes a system prompt will display requesting the User save or discard their changes, if this prompt is ignored, and the User leaves the screen without saving, the RAM will be locked and Users will not be able to edit the content until the RAM is unlocked.
Once saved the 'lock' message will no longer be displayed, the RAM will update with the latest content and further edits can be applied.
Project Admins can unlock RAM if required, simply select the locked RAM, navigate to the RAM Worksheet and select 'Unlock'. The RAM will be unlocked but changes made by the User who locked the RAM will NOT be saved.
When a RAM is unlocked by Project Admin the original User who locked the RAM will not be able to further edit the RAM until they refresh their screen, this will update the RAM with any changes made by other Users since the unlock was applied.
A User can work on RISKUL from more than 1x computer. If changes are not saved the User will lock the RAM, and Project Admin will be required to unlock the RAM to allow for further editing.
To ensure that all content edited is retained it is important to frequently save work and to save before navigating away from a page that has been edited.
RAM locked by each User will display on the 'Locks' tab on the Workspace page. Project Admin will see a listing of all RAM locked by all Users on the 'Locks' tab. Only active projects will show 'locks', if a project completion date has passed 'locks' will not show however if the project completion date is extended 'locks' will show.
The following lock messages are be displayed in RISKUL, the table below explains the condition that has been met resulting in the lock message and how to remove the lock.
| Lock Message Text | Condition Resulting in Lock |
|---|---|
| This 'RAM' has been locked. Message 'User Name' or Admin to Unlock. |
Another User is working on the same RAM and has initiated changes in the Summary Page or the Worksheet locking the RAM. Once the User 'Saves/Discards' changes the lock will be removed. If the User navigates away from the RAM the lock will remain until the changes are saved, discarded, or until Project Admin unlock the RAM. If Project Admin unlock the RAM then any unsaved changes made by the User who applied the lock will be lost. |
| This 'RAM' has been modified since it was opened. Please reload this page. |
The locked RAM has been modified and saved, the page needs to be reloaded to sync with the RISKUL database to display the current content. |
| This 'RAM' has been locked by you. Contact Admin to unlock. |
A User has opened and edited a RAM on one computer or browser and then opened the same RAM from another computer or different browser. It is possible for the User to go back to the RAM on the original computer/browser and Save/Discard changes to remove the lock. If this option is not available or if the lock does not remove then Project Admin will be required to unlock the RAM. If the User clears the cache on the computer with a lock in place, the lock will need to be removed by Project Admin. |
| This 'RAM' has been locked by you on another device. If you choose to unlock, discard any changes when returning to your other device. "Unlock Button" |
This lock message will only show to Project Admin or a single User (RISKUL Pro). For it to appear the User has the same RAM open on more than one computer or browser. It is possible for the User to go back to the RAM on the original computer/browser and Save/Discard changes to remove the lock. If this option is not available or if the lock does not remove then the ‘Unlock’ button can be clicked. This will unlock the RAM and allow for editing. When returning to the original computer/browser it is important to discard and changes to ensure the latest database version is synced and not overwritten with older content. |